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FAQ

Got A Question?

The Zero Cost Solar and Battery package sounds too good to be true, right?

Your questions answered here.

Its a question we often get. We partner with energy retailers to provide a plan where you only pay for the solar power you use, which is much cheaper than power from the grid. This way, you save more overall. Additionally, NRN uses its network to help manage a range of energy market scenarios based on the supply and demand of electricity, resulting in lower costs of electricity for everyone. By being part of this network, you can be a part of an innovative way to save money and help the environment.

Yes! You have the option to purchase your Solar and Battery system at any time according to the depreciation schedule in your service and maintenance agreement. The depreciation rate may vary based on your particular system. If you choose to purchase the system, we will transfer all warranties to your ownership, ensuring that you have full coverage.

There are three options if you decide to sell your home. A fully installed Solar & Battery system can increase your home’s value, making it more attractive to potential buyers.

  1. You can purchase the system per the depreciation schedule and recover the cost upon sale.
  2. Secondly, the NRN access agreement for the system can be transferred to the new owners, allowing them to continue to enjoy the exclusive rates.
  3. Thirdly, If you want to remove the NRN System, contact us at NRN to let us know. After you’ve paid the system’s total cost, we’ll take care of everything for you. We’ll arrange for a Solar Retailer to remove and deliver the system to an approved site. Your obligations under this contract will end once the system is removed and you’ve paid in full. After that, this contract will be terminated.

The NRN agreement covers ongoing service and maintenance for 10 years. At any time you can choose to buy out the system at the depreciated value. If after 10 years you choose to continue with the NRN plans, we will upgrade your battery and inverter, again at no cost. After 24 months you can exit the agreement without incurring any early exit fees.